This policy sets out the scope of personal data that BLUE SEA SOLUTION SDN. BHD 202601022413 (1684510-A) collects from you, the purposes for which we use it, and the rights you hold in respect of it.
1. What information we collect
In the ordinary course of operating our website, we may collect the following categories of information:
Personal information: your name, email address, phone number, and shipping and billing addresses.
Payment information: your card or other payment details, which are processed securely by third-party payment gateways rather than by us directly.
Order information: the products you purchase, your order history, and your preferences as a customer.
Website usage information: your IP address, browser type, device information, the pages you visit, and cookies.
2. Why we use it
The information described above is used for the following purposes:
Fulfilment of the orders you place with us.
Communication with you regarding your purchase, your support enquiries, or promotional updates.
Optimisation of our website, our services, and the customer experience generally.
Security, so that fraud may be prevented and our website and its users kept safe.
Compliance with our legal and regulatory obligations.
3. Whom we share it with
We do not sell or rent your personal information under any circumstance. We may, however, share it with the following:
Trusted operational partners who assist us in running our website, such as hosting providers, payment processors, and shipping partners.
Legal authorities, where required to do so by law.
Every party with whom your data is shared is contractually bound to protect it to our standard.
4. How we protect it
We maintain industry-standard security measures, including SSL encryption, secure servers, and ongoing monitoring, in order to protect your information. You should nonetheless understand that no method of transmission over the internet can be guaranteed 100% secure.
5. Cookies
Cookies and similar technologies are used to enhance your experience of our website, to track its performance, and to deliver content tailored to you. You may disable cookies through your browser settings, though doing so may affect the functionality of the site.
6. Your rights
You are entitled to the following in respect of your personal information:
Access & correction: you may request access to, or correction of, your personal information.
Deletion: you may request that your data be deleted, subject to our legal or administrative requirements.
Opt-out: you may unsubscribe from marketing communications at any time.